Consultant Screening Coordinator

Position Summary

The Consultant Screening Coordinator is primarily responsible for conducting pre-employment consultant background, drug screen and health screen review process for accuracy and completeness. The Consultant Screening Coordinator will perform file audits, identify exceptions, and communicate with all internal stakeholders. This position is also responsible for supporting the Screening team as necessary. This position requires organizational skills and attention to detail. Also, extensive work with vendor systems, Salesforce, CONGA Sign, email, phone, problem resolution skills and the ability to remain calm under pressure.

What We Offer

Responsibilities

• Ensure compliance with client screening policies and procedures
• Guide candidates through the background check process
• Maintain confidentiality of background check information
• Review documentation provided by candidates to ensure they are complete and accurate
• Work with candidates to resolve issues related to background check reports, including candidate disputes
• Maintain files in electronic form to document information and daily process in appropriate software locations
• Perform assigned file audits, identify exceptions, communicate with recruiters for completion, and follow-up on outstanding exceptions to all assigned files
• Adhere to all policies and procedures for processing, documenting, storing, and retrieving personnel’s employment, professional, and licensure information
• Interact with representatives from Oxford’s Human Resources, and Legal Team on a regular basis.
• Perform administrative functions regarding compliance and quality assurance, including document and form preparation

Additional Responsibilities

• Work with our screening vendors to create new screening packages. Assist with screening vendor relationship calls and initiatives
• Utilize all available resources to ensure the most accurate and complete file possible
• Heavy use of telephone, e-mail, and Teams for following up with consultants and all internal stakeholders.
• Provide back-up to other members of the screening team as necessary
• Other duties as assigned

Skills

Education

Experience

• Previous background and drug screening experience preferred
• Previous Salesforce experience preferred
• Excellent verbal and written communications skills
• Creative, outgoing, energetic person with a demonstrable track record of exceeding goals
• Ability to multitask in a fast-paced environment
• Solid analytical and problem-solving skills
• Proven knowledge of MS Office products
• Ability to maintain regular attendance and work all hours necessary or required

Competencies

Supervision

Supervision Exercised: none
Supervision Received: Sr. Director Consultant Support