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Manager, Business Intelligence

Date: Mar 17, 2019

Location: Beverly, MA, US, 01915

Company: Oxford Global Resources

 

Manager, Business Intelligence

Job Code: 2114/E
11/16/18

POSITION SUMMARY

The Manager, Business Intelligence is a hands-on technical role to build/maintain/integration of Data Warehouse from various systems data at Oxford. BI Manager will manage the internal customer relationship with the specific business group as part of the front-end delivery team to deliver best-in-class reporting and analytics solutions.

BI Manager coordinates technical and non-technical staff to gather requirements and develop system requirement definitions. Designs, codes, tests, debugs, and documents requirements for medium to large scale projects. Provides input on the architecture of Data Model. Performs ETL scripting and processes based on business requirements and in-depth knowledge of data sources.

 

RESPONSIBILITIES

  • Lead the development / be hands on of all reporting (dashboards, views), from discovery through implementation, and ensures it is in alignment with SAS BI data & reporting governance practices.  (BI, ETL, Data Quality and RDBMS tools/platforms).
  • Implement and measure best practices in the SAS BI dashboards, Oracle ETL, Tableau Dashboards, DW batch process, reporting and dashboards.
  • Understand the impact of changes on Integration/ETL/Data Warehouse/Analytics area and document any cross application / functional impact that should be addressed along with the delivery of initiatives.
  • Integrate web analytics into transactional and customer analytics.
  • Serve as a subject matter expert on reporting & analytics for customer facing business functions.
  • Leverage leading-practice reporting and analytical tools to solve business problems
  • Perform proof of concept development of reporting and analytics solutions
  • Translate complex business needs into simple, detailed & straightforward product/solution requirements with help of process flows, use-cases and clear assumptions.
  • Work with the business leaders and       analysts to identify critical business processes impacted by the project and ensure the project manages to the success of those processes
  • Organize and facilitate meetings with business units and project team members to identify and resolve issues, manage risks, and communicate project status
  • Identify opportunities to develop forecasts, statistical models, segmentation schemes, predictive modeling, and data-driven analyses to drive marketing and merchandising efforts around customer acquisition and conversion
  • Utilize customer data insights to formulate campaign strategies and market messaging that is relevant and personal to granular customer segments

     

    QUALIFICATIONS

    • Bachelor’s degree required plus 7+ years of professional experience
    • 7+ years of strong TSQL scripting, reporting, analytics, or business intelligence experience
    • 7+ years of advanced knowledge of Business Intelligence Systems & Tools (Tableau / SAS BI/ Visual Analytics/ any ETL tool, Market Automation tool (Sales Force, Hubspot)…)
    • Ability to co-ordinate with the team using Slack, Agile, JIRA, SharePoint, Confluence and project management.
    • Excellent communication, facilitation, and interpersonal relations skills required             
    • Able to work with multiple support and project teams while keeping a focus on the main project or other projects that have broad implications for the business unit and BI teams.


    Nearest Major Market: Boston

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