Account Manager

Date: Nov 25, 2022

Location: Cleveland, OH, US, 44122

Company: Oxford Global Resources

Account Manager Job Description


Are you looking to make a difference by helping organizations connect to the very best talent and deliver on their project goals? Oxford Global Resources is seeking ambitious professionals to join our dedicated team of business development professionals who specialize in outside sales.

As a leading staffing and consulting agency with offices across North America and Europe, Oxford strives to create long-lasting relationships with the brightest minds in the industry. With over 30 years of experience, our office is a great place to further your sales career and learn about the industries we serve, the importance of long-term relationships, and how to develop growth strategies.


As an Account Manager, you will be in constant communication with new and current clients on prospective candidates, job needs, budget adjustments, and more. With a focus on representing the full scope of our services, you will spend time on the phone identifying new opportunities, but also visiting your target and current customers to support the growth of your accounts.



  • Maintain and develop strong relationships with clients and resolve all issues including those related to benefits, payroll, and performance
  • Be responsible for pre-sale planning and post-sale execution
  • Collaborate with other account managers and recruiters in order to find optimal job matches
  • Develop and build relationships with prospective clients by utilizing several strategies
  • Negotiate rates and deadlines with prospective and current clients
  • Talk on the phone with clients on a daily basis and give weekly status updates
  • Local travel to meet clients on-site when applicable
  • Sales experience (1-3 years, from any industry)
  • Excellent communication skills, both verbally and in writing
  • Self-motivated, high-energy personality
  • Competitive, goal-oriented mindset
  • College degree preferred


We promise you’ll find the people that shape our own organization are some of the best in the professional staffing and services industry. So, what are you waiting for? Join our team of top notch Account Managers and start on your path of developing an extremely rewarding career.

Position Summary

The Account Manager will support Oxford’s business objectives to maintain Oxford as a preeminent source of high-end technical consultants. This position will identify and visit potential and existing clients, sell Oxford’s technical consulting services, generate and negotiate job listings, and ensure quality customer service. The Account Manager will build, effectively communicate and generate production from a valuable database


  • Develop sales opportunities by identifying managers at companies that utilize technical consultant services
  • Follow up on leads from recruiters, consultants and user managers
  • Make a high volume of cold calls as well as face to face sales visits to improve the quality and quantity of the database
  • Meet or exceed production goals
  • Utilize existing Oxford database and office records; networking; researching print media; and cold calling
  • Develop and maintain client relationships and ensure the quality of client manager database information through visits, follow-up calls and correspondence
  • Sell Oxford’s services, gather organizational information such as consultant usage trends and exchange market data
  • Assist client managers in defining their needs, advise client managers on methods to meet those need,  and educate client managers on the Oxford Process
  • Identify job openings and qualify listings with potential and existing client managers
  • Define and establish the hiring process, negotiate rates, assignment terms, and credit terms with the client managers
  • Ensure quality customer service by resolving all issues pertaining to a consultant’s employment
  • Administer corrective actions, work in conjunction with recruiters and management, terminate consultants and consult with corporate departments as needed
  • Complete visit reports, visit summaries and listing sheets, and maintain Oxford database files in a timely manner
  • Ensure the timely completion of Consulting Services Agreements and credit checks
  • Attend training meetings to develop sales and recruiting skills, exchange pertinent account information and develop account strategies
  • Source new clients with critical skills, contract usage and schedule visits to build client relationships
  • Must have the ability to travel regularly to and from client offices
  • Improve quality and quantity of visits
  • Perform administrative tasks and data entry as needed

Additional Responsibilities


  • Strong ability to interface with all levels of the organization
  • Excellent verbal and written communications skills is a must
  • Creative, outgoing, energetic person with a demonstrable track record of exceeding goals
  • Ability to multitask in a fast paced environment.
  • Solid analytical and problem solving skills
  • Proven knowledge of MS Office products


Bachelor's Level Degree



Field Customer Service
Team Work
Drive /Execution /Initiative
Competitive Awareness
Process Acumen
Communication / Customer Service


Supervision Exercised: none
Supervision Received: Local Market Manager, Business Development Manager 

Oxford is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Oxford will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and require an accommodation in using our website for a search or application, please contact our Support Services Department at or 800-600-3399.

Nearest Major Market: Cleveland

Job Segment: Data Entry, Administrative